Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01425
VM0001425Silvermember1425@example.test · +601110001425 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
1,332
Current loyalty balance
Lifetime Spend
RM 1,666
Across 23 visits
Total Visits
23
Since 2025-07-31
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,332 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 15
Outlet purchase
2026-08-19 · Member activity · RM 46.50
App session
2026-08-07 · OPLUMO Outlet 15
Points credited
2026-07-26 · Member activity · RM 52.70
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 15
Outlet purchase
2026-07-02 · Member activity · RM 58.90
Points credited
2026-06-20 · OPLUMO Outlet 15
Outlet purchase
2026-06-08 · Member activity · RM 65.10