Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01430
VM0001430Silvermember1430@example.test · +601110001430 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted Out
Points Balance
2,210
Current loyalty balance
Lifetime Spend
RM 2,763
Across 15 visits
Total Visits
15
Since 2026-01-06
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,210 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 3
Outlet purchase
2026-09-03 · Member activity · RM 122.25
App session
2026-08-22 · OPLUMO Outlet 3
Points credited
2026-08-10 · Member activity · RM 138.55
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 3
Outlet purchase
2026-07-17 · Member activity · RM 154.85
Points credited
2026-07-05 · OPLUMO Outlet 3
Outlet purchase
2026-06-23 · Member activity · RM 171.15