Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01444
VM0001444Silvermember1444@example.test · +601110001444 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,124
Current loyalty balance
Lifetime Spend
RM 1,405
Across 18 visits
Total Visits
18
Since 2025-07-18
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,124 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 17
Outlet purchase
2026-05-08 · Member activity · RM 72.75
App session
2026-04-26 · OPLUMO Outlet 17
Points credited
2026-04-14 · Member activity · RM 82.45
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 17
Outlet purchase
2026-03-21 · Member activity · RM 92.15
Points credited
2026-03-09 · OPLUMO Outlet 17
Outlet purchase
2026-02-25 · Member activity · RM 101.85