Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01456
VM0001456Silvermember1456@example.test · +601110001456 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
1,530
Current loyalty balance
Lifetime Spend
RM 1,913
Across 37 visits
Total Visits
37
Since 2024-12-04
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,530 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 12
Outlet purchase
2026-09-01 · Member activity · RM 41.25
App session
2026-08-20 · OPLUMO Outlet 12
Points credited
2026-08-08 · Member activity · RM 46.75
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 12
Outlet purchase
2026-07-15 · Member activity · RM 52.25
Points credited
2026-07-03 · OPLUMO Outlet 12
Outlet purchase
2026-06-21 · Member activity · RM 57.75