Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01470
VM0001470Goldmember1470@example.test · +601110001470 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted Out
Points Balance
2,462
Current loyalty balance
Lifetime Spend
RM 3,078
Across 20 visits
Total Visits
20
Since 2025-07-05
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
119d
2026-06-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,462 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 9
Outlet purchase
2026-05-31 · Member activity · RM 114.75
App session
2026-05-19 · OPLUMO Outlet 9
Points credited
2026-05-07 · Member activity · RM 130.05
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 9
Outlet purchase
2026-04-13 · Member activity · RM 145.35
Points credited
2026-04-01 · OPLUMO Outlet 9
Outlet purchase
2026-03-20 · Member activity · RM 160.65