Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01471
VM0001471Goldmember1471@example.test · +601110001471 · Preferred outlet: OPLUMO Outlet 10
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
3,953
Current loyalty balance
Lifetime Spend
RM 4,942
Across 39 visits
Total Visits
39
Since 2024-10-23
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,953 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 10
Outlet purchase
2026-08-26 · Member activity · RM 90.75
App session
2026-08-14 · OPLUMO Outlet 10
Points credited
2026-08-02 · Member activity · RM 102.85
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 10
Outlet purchase
2026-07-09 · Member activity · RM 114.95
Points credited
2026-06-27 · OPLUMO Outlet 10
Outlet purchase
2026-06-15 · Member activity · RM 127.05