Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01476
VM0001476Silvermember1476@example.test · +601110001476 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,821
Current loyalty balance
Lifetime Spend
RM 2,277
Across 12 visits
Total Visits
12
Since 2026-01-08
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
76d
2026-07-25
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,821 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 15
Outlet purchase
2026-07-13 · Member activity · RM 120.00
App session
2026-07-01 · OPLUMO Outlet 15
Points credited
2026-06-19 · Member activity · RM 136.00
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 15
Outlet purchase
2026-05-26 · Member activity · RM 152.00
Points credited
2026-05-14 · OPLUMO Outlet 15
Outlet purchase
2026-05-02 · Member activity · RM 168.00