Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00148
VM0000148Membermember148@example.test · +601110000148 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
69
Current loyalty balance
Lifetime Spend
RM 87
Across 2 visits
Total Visits
2
Since 2026-05-16
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
128d
2026-06-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
69 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 13
Outlet purchase
2026-05-22 · Member activity · RM 30.75
App session
2026-05-10 · OPLUMO Outlet 13
Points credited
2026-04-28 · Member activity · RM 34.85
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 13
Outlet purchase
2026-04-04 · Member activity · RM 38.95
Points credited
2026-03-23 · OPLUMO Outlet 13
Outlet purchase
2026-03-11 · Member activity · RM 43.05