Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01483
VM0001483Membermember1483@example.test · +601110001483 · Preferred outlet: OPLUMO Outlet 5
WeekendApp User
Consent Status
Opted Out
Points Balance
739
Current loyalty balance
Lifetime Spend
RM 925
Across 10 visits
Total Visits
10
Since 2025-12-07
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
144d
2026-05-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
739 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 5
Outlet purchase
2026-05-06 · Member activity · RM 65.25
App session
2026-04-24 · OPLUMO Outlet 5
Points credited
2026-04-12 · Member activity · RM 73.95
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 5
Outlet purchase
2026-03-19 · Member activity · RM 82.65
Points credited
2026-03-07 · OPLUMO Outlet 5
Outlet purchase
2026-02-23 · Member activity · RM 91.35