Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01485
VM0001485Membermember1485@example.test · +601110001485 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
42
Current loyalty balance
Lifetime Spend
RM 53
Across 1 visits
Total Visits
1
Since 2026-03-27
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
178d
2026-04-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
42 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 7
Outlet purchase
2026-04-02 · Member activity · RM 44.25
App session
2026-03-21 · OPLUMO Outlet 7
Points credited
2026-03-09 · Member activity · RM 50.15
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 7
Outlet purchase
2026-02-13 · Member activity · RM 56.05
Points credited
2026-02-01 · OPLUMO Outlet 7
Outlet purchase
2026-01-20 · Member activity · RM 61.95