Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01488
VM0001488Membermember1488@example.test · +601110001488 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted Out
Points Balance
886
Current loyalty balance
Lifetime Spend
RM 1,108
Across 30 visits
Total Visits
30
Since 2025-03-09
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
57d
2026-08-13
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
886 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 10
Outlet purchase
2026-08-01 · Member activity · RM 27.75
App session
2026-07-20 · OPLUMO Outlet 10
Points credited
2026-07-08 · Member activity · RM 31.45
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 10
Outlet purchase
2026-06-14 · Member activity · RM 35.15
Points credited
2026-06-02 · OPLUMO Outlet 10
Outlet purchase
2026-05-21 · Member activity · RM 38.85