Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01496
VM0001496Membermember1496@example.test · +601110001496 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
707
Current loyalty balance
Lifetime Spend
RM 884
Across 10 visits
Total Visits
10
Since 2026-04-06
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
24d
2026-09-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
707 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 1
Outlet purchase
2026-09-03 · Member activity · RM 53.25
App session
2026-08-22 · OPLUMO Outlet 1
Points credited
2026-08-10 · Member activity · RM 60.35
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 1
Outlet purchase
2026-07-17 · Member activity · RM 67.45
Points credited
2026-07-05 · OPLUMO Outlet 1
Outlet purchase
2026-06-23 · Member activity · RM 74.55