Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00150
VM0000150Membermember150@example.test · +601110000150 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
471
Current loyalty balance
Lifetime Spend
RM 590
Across 4 visits
Total Visits
4
Since 2026-07-28
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
471 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 15
Outlet purchase
2026-09-08 · Member activity · RM 107.25
App session
2026-08-27 · OPLUMO Outlet 15
Points credited
2026-08-15 · Member activity · RM 121.55
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 15
Outlet purchase
2026-07-22 · Member activity · RM 135.85
Points credited
2026-07-10 · OPLUMO Outlet 15
Outlet purchase
2026-06-28 · Member activity · RM 150.15