Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01501
VM0001501Goldmember1501@example.test · +601110001501 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,656
Current loyalty balance
Lifetime Spend
RM 3,320
Across 32 visits
Total Visits
32
Since 2024-12-02
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
118d
2026-06-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,656 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 6
Outlet purchase
2026-06-01 · Member activity · RM 99.00
App session
2026-05-20 · OPLUMO Outlet 6
Points credited
2026-05-08 · Member activity · RM 112.20
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 6
Outlet purchase
2026-04-14 · Member activity · RM 125.40
Points credited
2026-04-02 · OPLUMO Outlet 6
Outlet purchase
2026-03-21 · Member activity · RM 138.60