Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01506
VM0001506Goldmember1506@example.test · +601110001506 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,891
Current loyalty balance
Lifetime Spend
RM 3,614
Across 28 visits
Total Visits
28
Since 2024-12-17
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,891 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 11
Outlet purchase
2026-04-05 · Member activity · RM 97.50
App session
2026-03-24 · OPLUMO Outlet 11
Points credited
2026-03-12 · Member activity · RM 110.50
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 11
Outlet purchase
2026-02-16 · Member activity · RM 123.50
Points credited
2026-02-04 · OPLUMO Outlet 11
Outlet purchase
2026-01-23 · Member activity · RM 136.50