Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01510
VM0001510Silvermember1510@example.test · +601110001510 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
1,459
Current loyalty balance
Lifetime Spend
RM 1,825
Across 23 visits
Total Visits
23
Since 2025-08-06
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,459 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 15
Outlet purchase
2026-08-25 · Member activity · RM 55.50
App session
2026-08-13 · OPLUMO Outlet 15
Points credited
2026-08-01 · Member activity · RM 62.90
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 15
Outlet purchase
2026-07-08 · Member activity · RM 70.30
Points credited
2026-06-26 · OPLUMO Outlet 15
Outlet purchase
2026-06-14 · Member activity · RM 77.70