Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01514
VM0001514Membermember1514@example.test · +601110001514 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
315
Current loyalty balance
Lifetime Spend
RM 394
Across 10 visits
Total Visits
10
Since 2026-04-17
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
315 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 2
Outlet purchase
2026-09-14 · Member activity · RM 36.00
App session
2026-09-02 · OPLUMO Outlet 2
Points credited
2026-08-21 · Member activity · RM 40.80
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 2
Outlet purchase
2026-07-28 · Member activity · RM 45.60
Points credited
2026-07-16 · OPLUMO Outlet 2
Outlet purchase
2026-07-04 · Member activity · RM 50.40