Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01516
VM0001516Silvermember1516@example.test · +601110001516 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,044
Current loyalty balance
Lifetime Spend
RM 1,306
Across 37 visits
Total Visits
37
Since 2024-09-25
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
96d
2026-07-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,044 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 4
Outlet purchase
2026-06-23 · Member activity · RM 33.00
App session
2026-06-11 · OPLUMO Outlet 4
Points credited
2026-05-30 · Member activity · RM 37.40
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 4
Outlet purchase
2026-05-06 · Member activity · RM 41.80
Points credited
2026-04-24 · OPLUMO Outlet 4
Outlet purchase
2026-04-12 · Member activity · RM 46.20