Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01540
VM0001540Membermember1540@example.test · +601110001540 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
264
Current loyalty balance
Lifetime Spend
RM 331
Across 4 visits
Total Visits
4
Since 2026-08-09
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
7d
2026-10-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
264 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 11
Outlet purchase
2026-09-20 · Member activity · RM 80.25
App session
2026-09-08 · OPLUMO Outlet 11
Points credited
2026-08-27 · Member activity · RM 90.95
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 11
Outlet purchase
2026-08-03 · Member activity · RM 101.65
Points credited
2026-07-22 · OPLUMO Outlet 11
Outlet purchase
2026-07-10 · Member activity · RM 112.35