Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01555
VM0001555Silvermember1555@example.test · +601110001555 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted Out
Points Balance
971
Current loyalty balance
Lifetime Spend
RM 1,214
Across 41 visits
Total Visits
41
Since 2024-06-04
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
137d
2026-05-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
971 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 9
Outlet purchase
2026-05-13 · Member activity · RM 26.25
App session
2026-05-01 · OPLUMO Outlet 9
Points credited
2026-04-19 · Member activity · RM 29.75
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 9
Outlet purchase
2026-03-26 · Member activity · RM 33.25
Points credited
2026-03-14 · OPLUMO Outlet 9
Outlet purchase
2026-03-02 · Member activity · RM 36.75