Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00156
VM0000156Membermember156@example.test · +601110000156 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
751
Current loyalty balance
Lifetime Spend
RM 940
Across 6 visits
Total Visits
6
Since 2026-07-07
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
751 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 4
Outlet purchase
2026-09-23 · Member activity · RM 109.50
App session
2026-09-11 · OPLUMO Outlet 4
Points credited
2026-08-30 · Member activity · RM 124.10
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 4
Outlet purchase
2026-08-06 · Member activity · RM 138.70
Points credited
2026-07-25 · OPLUMO Outlet 4
Outlet purchase
2026-07-13 · Member activity · RM 153.30