Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01566
VM0001566Membermember1566@example.test · +601110001566 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
149
Current loyalty balance
Lifetime Spend
RM 187
Across 3 visits
Total Visits
3
Since 2026-07-01
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
64d
2026-08-06
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
149 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 3
Outlet purchase
2026-07-25 · Member activity · RM 41.25
App session
2026-07-13 · OPLUMO Outlet 3
Points credited
2026-07-01 · Member activity · RM 46.75
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 3
Outlet purchase
2026-06-07 · Member activity · RM 52.25
Points credited
2026-05-26 · OPLUMO Outlet 3
Outlet purchase
2026-05-14 · Member activity · RM 57.75