Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01578
VM0001578Goldmember1578@example.test · +601110001578 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,030
Current loyalty balance
Lifetime Spend
RM 3,788
Across 31 visits
Total Visits
31
Since 2024-10-23
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
176d
2026-04-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,030 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 15
Outlet purchase
2026-04-04 · Member activity · RM 110.25
App session
2026-03-23 · OPLUMO Outlet 15
Points credited
2026-03-11 · Member activity · RM 124.95
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 15
Outlet purchase
2026-02-15 · Member activity · RM 139.65
Points credited
2026-02-03 · OPLUMO Outlet 15
Outlet purchase
2026-01-22 · Member activity · RM 154.35