Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01582
VM0001582Silvermember1582@example.test · +601110001582 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted Out
Points Balance
1,899
Current loyalty balance
Lifetime Spend
RM 2,374
Across 21 visits
Total Visits
21
Since 2025-07-08
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
98d
2026-07-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,899 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 2
Outlet purchase
2026-06-21 · Member activity · RM 95.25
App session
2026-06-09 · OPLUMO Outlet 2
Points credited
2026-05-28 · Member activity · RM 107.95
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 2
Outlet purchase
2026-05-04 · Member activity · RM 120.65
Points credited
2026-04-22 · OPLUMO Outlet 2
Outlet purchase
2026-04-10 · Member activity · RM 133.35