Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01588
VM0001588Silvermember1588@example.test · +601110001588 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,879
Current loyalty balance
Lifetime Spend
RM 2,349
Across 35 visits
Total Visits
35
Since 2024-09-13
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
144d
2026-05-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,879 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 8
Outlet purchase
2026-05-06 · Member activity · RM 60.00
App session
2026-04-24 · OPLUMO Outlet 8
Points credited
2026-04-12 · Member activity · RM 68.00
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 8
Outlet purchase
2026-03-19 · Member activity · RM 76.00
Points credited
2026-03-07 · OPLUMO Outlet 8
Outlet purchase
2026-02-23 · Member activity · RM 84.00