Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00016
VM0000016Goldmember16@example.test · +601110000016 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
2,722
Current loyalty balance
Lifetime Spend
RM 3,403
Across 36 visits
Total Visits
36
Since 2024-12-17
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
31d
2026-09-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,722 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 17
Outlet purchase
2026-08-27 · Member activity · RM 78.75
App session
2026-08-15 · OPLUMO Outlet 17
Points credited
2026-08-03 · Member activity · RM 89.25
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 17
Outlet purchase
2026-07-10 · Member activity · RM 99.75
Points credited
2026-06-28 · OPLUMO Outlet 17
Outlet purchase
2026-06-16 · Member activity · RM 110.25