Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01602
VM0001602Membermember1602@example.test · +601110001602 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
451
Current loyalty balance
Lifetime Spend
RM 564
Across 11 visits
Total Visits
11
Since 2025-10-16
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
178d
2026-04-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
451 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 5
Outlet purchase
2026-04-02 · Member activity · RM 35.25
App session
2026-03-21 · OPLUMO Outlet 5
Points credited
2026-03-09 · Member activity · RM 39.95
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 5
Outlet purchase
2026-02-13 · Member activity · RM 44.65
Points credited
2026-02-01 · OPLUMO Outlet 5
Outlet purchase
2026-01-20 · Member activity · RM 49.35