Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01604
VM0001604Silvermember1604@example.test · +601110001604 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,111
Current loyalty balance
Lifetime Spend
RM 1,390
Across 13 visits
Total Visits
13
Since 2026-03-05
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,111 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 7
Outlet purchase
2026-09-25 · Member activity · RM 82.50
App session
2026-09-13 · OPLUMO Outlet 7
Points credited
2026-09-01 · Member activity · RM 93.50
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 7
Outlet purchase
2026-08-08 · Member activity · RM 104.50
Points credited
2026-07-27 · OPLUMO Outlet 7
Outlet purchase
2026-07-15 · Member activity · RM 115.50