Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01612
VM0001612Goldmember1612@example.test · +601110001612 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,261
Current loyalty balance
Lifetime Spend
RM 5,327
Across 45 visits
Total Visits
45
Since 2024-07-18
Average Order Value
RM 113
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,261 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 15
Outlet purchase
2026-09-06 · Member activity · RM 84.75
App session
2026-08-25 · OPLUMO Outlet 15
Points credited
2026-08-13 · Member activity · RM 96.05
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 15
Outlet purchase
2026-07-20 · Member activity · RM 107.35
Points credited
2026-07-08 · OPLUMO Outlet 15
Outlet purchase
2026-06-26 · Member activity · RM 118.65