Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01621
VM0001621Platinummember1621@example.test · +601110001621 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
5,657
Current loyalty balance
Lifetime Spend
RM 7,072
Across 37 visits
Total Visits
37
Since 2024-12-04
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,657 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 7
Outlet purchase
2026-09-01 · Member activity · RM 125.25
App session
2026-08-20 · OPLUMO Outlet 7
Points credited
2026-08-08 · Member activity · RM 141.95
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 7
Outlet purchase
2026-07-15 · Member activity · RM 158.65
Points credited
2026-07-03 · OPLUMO Outlet 7
Outlet purchase
2026-06-21 · Member activity · RM 175.35