Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01627
VM0001627Membermember1627@example.test · +601110001627 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
913
Current loyalty balance
Lifetime Spend
RM 1,142
Across 14 visits
Total Visits
14
Since 2025-10-29
Average Order Value
RM 68
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
111d
2026-06-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
913 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 13
Outlet purchase
2026-06-08 · Member activity · RM 51.00
App session
2026-05-27 · OPLUMO Outlet 13
Points credited
2026-05-15 · Member activity · RM 57.80
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 13
Outlet purchase
2026-04-21 · Member activity · RM 64.60
Points credited
2026-04-09 · OPLUMO Outlet 13
Outlet purchase
2026-03-28 · Member activity · RM 71.40