Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01629
VM0001629Silvermember1629@example.test · +601110001629 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,822
Current loyalty balance
Lifetime Spend
RM 2,278
Across 15 visits
Total Visits
15
Since 2026-01-19
Average Order Value
RM 144
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
11d
2026-09-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,822 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 15
Outlet purchase
2026-09-16 · Member activity · RM 108.00
App session
2026-09-04 · OPLUMO Outlet 15
Points credited
2026-08-23 · Member activity · RM 122.40
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 15
Outlet purchase
2026-07-30 · Member activity · RM 136.80
Points credited
2026-07-18 · OPLUMO Outlet 15
Outlet purchase
2026-07-06 · Member activity · RM 151.20