Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01634
VM0001634Membermember1634@example.test · +601110001634 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
873
Current loyalty balance
Lifetime Spend
RM 1,092
Across 27 visits
Total Visits
27
Since 2025-02-28
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
120d
2026-06-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
873 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 3
Outlet purchase
2026-05-30 · Member activity · RM 32.25
App session
2026-05-18 · OPLUMO Outlet 3
Points credited
2026-05-06 · Member activity · RM 36.55
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 3
Outlet purchase
2026-04-12 · Member activity · RM 40.85
Points credited
2026-03-31 · OPLUMO Outlet 3
Outlet purchase
2026-03-19 · Member activity · RM 45.15