Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01638
VM0001638Silvermember1638@example.test · +601110001638 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
1,805
Current loyalty balance
Lifetime Spend
RM 2,257
Across 13 visits
Total Visits
13
Since 2025-11-05
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
122d
2026-06-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,805 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 7
Outlet purchase
2026-05-28 · Member activity · RM 123.00
App session
2026-05-16 · OPLUMO Outlet 7
Points credited
2026-05-04 · Member activity · RM 139.40
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 7
Outlet purchase
2026-04-10 · Member activity · RM 155.80
Points credited
2026-03-29 · OPLUMO Outlet 7
Outlet purchase
2026-03-17 · Member activity · RM 172.20