Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01666
VM0001666Silvermember1666@example.test · +601110001666 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,604
Current loyalty balance
Lifetime Spend
RM 2,006
Across 29 visits
Total Visits
29
Since 2025-01-05
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,604 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 1
Outlet purchase
2026-05-12 · Member activity · RM 49.50
App session
2026-04-30 · OPLUMO Outlet 1
Points credited
2026-04-18 · Member activity · RM 56.10
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 1
Outlet purchase
2026-03-25 · Member activity · RM 62.70
Points credited
2026-03-13 · OPLUMO Outlet 1
Outlet purchase
2026-03-01 · Member activity · RM 69.30