Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01676
VM0001676Goldmember1676@example.test · +601110001676 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,970
Current loyalty balance
Lifetime Spend
RM 4,963
Across 36 visits
Total Visits
36
Since 2024-12-27
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,970 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 11
Outlet purchase
2026-09-06 · Member activity · RM 103.50
App session
2026-08-25 · OPLUMO Outlet 11
Points credited
2026-08-13 · Member activity · RM 117.30
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 11
Outlet purchase
2026-07-20 · Member activity · RM 131.10
Points credited
2026-07-08 · OPLUMO Outlet 11
Outlet purchase
2026-06-26 · Member activity · RM 144.90