Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00168
VM0000168Membermember168@example.test · +601110000168 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted Out
Points Balance
594
Current loyalty balance
Lifetime Spend
RM 744
Across 12 visits
Total Visits
12
Since 2025-12-02
Average Order Value
RM 68
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
113d
2026-06-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
594 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 16
Outlet purchase
2026-06-06 · Member activity · RM 51.00
App session
2026-05-25 · OPLUMO Outlet 16
Points credited
2026-05-13 · Member activity · RM 57.80
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 16
Outlet purchase
2026-04-19 · Member activity · RM 64.60
Points credited
2026-04-07 · OPLUMO Outlet 16
Outlet purchase
2026-03-26 · Member activity · RM 71.40