Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01680
VM0001680Goldmember1680@example.test · +601110001680 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
4,033
Current loyalty balance
Lifetime Spend
RM 5,042
Across 44 visits
Total Visits
44
Since 2024-04-05
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
143d
2026-05-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,033 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 15
Outlet purchase
2026-05-07 · Member activity · RM 83.25
App session
2026-04-25 · OPLUMO Outlet 15
Points credited
2026-04-13 · Member activity · RM 94.35
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 15
Outlet purchase
2026-03-20 · Member activity · RM 105.45
Points credited
2026-03-08 · OPLUMO Outlet 15
Outlet purchase
2026-02-24 · Member activity · RM 116.55