Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 01683
VM0001683Membermember1683@example.test · +601110001683 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
608
Current loyalty balance
Lifetime Spend
RM 761
Across 8 visits
Total Visits
8
Since 2026-05-15
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
608 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 1
Outlet purchase
2026-09-06 · Member activity · RM 87.75
App session
2026-08-25 · OPLUMO Outlet 1
Points credited
2026-08-13 · Member activity · RM 99.45
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 1
Outlet purchase
2026-07-20 · Member activity · RM 111.15
Points credited
2026-07-08 · OPLUMO Outlet 1
Outlet purchase
2026-06-26 · Member activity · RM 122.85