Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01699
VM0001699Goldmember1699@example.test · +601110001699 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
4,516
Current loyalty balance
Lifetime Spend
RM 5,646
Across 35 visits
Total Visits
35
Since 2024-11-01
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,516 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 17
Outlet purchase
2026-06-24 · Member activity · RM 123.75
App session
2026-06-12 · OPLUMO Outlet 17
Points credited
2026-05-31 · Member activity · RM 140.25
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 17
Outlet purchase
2026-05-07 · Member activity · RM 156.75
Points credited
2026-04-25 · OPLUMO Outlet 17
Outlet purchase
2026-04-13 · Member activity · RM 173.25