Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 00179
VM0000179Membermember179@example.test · +601110000179 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted Out
Points Balance
831
Current loyalty balance
Lifetime Spend
RM 1,039
Across 13 visits
Total Visits
13
Since 2026-03-06
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
1d
2026-10-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
831 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 10
Outlet purchase
2026-09-26 · Member activity · RM 56.25
App session
2026-09-14 · OPLUMO Outlet 10
Points credited
2026-09-02 · Member activity · RM 63.75
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 10
Outlet purchase
2026-08-09 · Member activity · RM 71.25
Points credited
2026-07-28 · OPLUMO Outlet 10
Outlet purchase
2026-07-16 · Member activity · RM 78.75