Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00186
VM0000186Silvermember186@example.test · +601110000186 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,592
Current loyalty balance
Lifetime Spend
RM 1,991
Across 35 visits
Total Visits
35
Since 2024-10-02
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
125d
2026-06-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,592 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 17
Outlet purchase
2026-05-25 · Member activity · RM 50.25
App session
2026-05-13 · OPLUMO Outlet 17
Points credited
2026-05-01 · Member activity · RM 56.95
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 17
Outlet purchase
2026-04-07 · Member activity · RM 63.65
Points credited
2026-03-26 · OPLUMO Outlet 17
Outlet purchase
2026-03-14 · Member activity · RM 70.35