Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 00195
VM0000195Membermember195@example.test · +601110000195 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
106
Current loyalty balance
Lifetime Spend
RM 134
Across 1 visits
Total Visits
1
Since 2026-06-15
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
98d
2026-07-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
106 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 9
Outlet purchase
2026-06-21 · Member activity · RM 112.50
App session
2026-06-09 · OPLUMO Outlet 9
Points credited
2026-05-28 · Member activity · RM 127.50
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 9
Outlet purchase
2026-05-04 · Member activity · RM 142.50
Points credited
2026-04-22 · OPLUMO Outlet 9
Outlet purchase
2026-04-10 · Member activity · RM 157.50