Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20760
VM0020760Goldmember20760@example.test · +601110020760 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
2,401
Current loyalty balance
Lifetime Spend
RM 3,002
Across 24 visits
Total Visits
24
Since 2025-04-17
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
126d
2026-06-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,401 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 4
Outlet purchase
2026-05-24 · Member activity · RM 94.50
App session
2026-05-12 · OPLUMO Outlet 4
Points credited
2026-04-30 · Member activity · RM 107.10
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 4
Outlet purchase
2026-04-06 · Member activity · RM 119.70
Points credited
2026-03-25 · OPLUMO Outlet 4
Outlet purchase
2026-03-13 · Member activity · RM 132.30