Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20766
VM0020766Platinummember20766@example.test · +601110020766 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted Out
Points Balance
4,904
Current loyalty balance
Lifetime Spend
RM 6,131
Across 43 visits
Total Visits
43
Since 2024-08-21
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,904 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 10
Outlet purchase
2026-09-04 · Member activity · RM 130.50
App session
2026-08-23 · OPLUMO Outlet 10
Points credited
2026-08-11 · Member activity · RM 147.90
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 10
Outlet purchase
2026-07-18 · Member activity · RM 165.30
Points credited
2026-07-06 · OPLUMO Outlet 10
Outlet purchase
2026-06-24 · Member activity · RM 182.70