Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 20770
VM0020770Goldmember20770@example.test · +601110020770 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,111
Current loyalty balance
Lifetime Spend
RM 3,889
Across 37 visits
Total Visits
37
Since 2024-09-08
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
113d
2026-06-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,111 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 14
Outlet purchase
2026-06-06 · Member activity · RM 69.75
App session
2026-05-25 · OPLUMO Outlet 14
Points credited
2026-05-13 · Member activity · RM 79.05
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 14
Outlet purchase
2026-04-19 · Member activity · RM 88.35
Points credited
2026-04-07 · OPLUMO Outlet 14
Outlet purchase
2026-03-26 · Member activity · RM 97.65