Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00208
VM0000208Membermember208@example.test · +601110000208 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
766
Current loyalty balance
Lifetime Spend
RM 958
Across 9 visits
Total Visits
9
Since 2025-12-24
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
145d
2026-05-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
766 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 5
Outlet purchase
2026-05-05 · Member activity · RM 99.75
App session
2026-04-23 · OPLUMO Outlet 5
Points credited
2026-04-11 · Member activity · RM 113.05
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 5
Outlet purchase
2026-03-18 · Member activity · RM 126.35
Points credited
2026-03-06 · OPLUMO Outlet 5
Outlet purchase
2026-02-22 · Member activity · RM 139.65