Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 20835
VM0020835Membermember20835@example.test · +601110020835 · Preferred outlet: OPLUMO Outlet 11
WeekendApp User
Consent Status
Opted In
Points Balance
871
Current loyalty balance
Lifetime Spend
RM 1,090
Across 36 visits
Total Visits
36
Since 2024-12-27
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
21d
2026-09-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
871 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 11
Outlet purchase
2026-09-06 · Member activity · RM 19.50
App session
2026-08-25 · OPLUMO Outlet 11
Points credited
2026-08-13 · Member activity · RM 22.10
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 11
Outlet purchase
2026-07-20 · Member activity · RM 24.70
Points credited
2026-07-08 · OPLUMO Outlet 11
Outlet purchase
2026-06-26 · Member activity · RM 27.30