Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20850
VM0020850Silvermember20850@example.test · +601110020850 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,169
Current loyalty balance
Lifetime Spend
RM 1,462
Across 29 visits
Total Visits
29
Since 2025-02-03
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
109d
2026-06-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,169 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 9
Outlet purchase
2026-06-10 · Member activity · RM 34.50
App session
2026-05-29 · OPLUMO Outlet 9
Points credited
2026-05-17 · Member activity · RM 39.10
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 9
Outlet purchase
2026-04-23 · Member activity · RM 43.70
Points credited
2026-04-11 · OPLUMO Outlet 9
Outlet purchase
2026-03-30 · Member activity · RM 48.30