Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20856
VM0020856Membermember20856@example.test · +601110020856 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
686
Current loyalty balance
Lifetime Spend
RM 858
Across 7 visits
Total Visits
7
Since 2026-02-15
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
128d
2026-06-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
686 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 15
Outlet purchase
2026-05-22 · Member activity · RM 120.75
App session
2026-05-10 · OPLUMO Outlet 15
Points credited
2026-04-28 · Member activity · RM 136.85
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 15
Outlet purchase
2026-04-04 · Member activity · RM 152.95
Points credited
2026-03-23 · OPLUMO Outlet 15
Outlet purchase
2026-03-11 · Member activity · RM 169.05